Indeed Assessments: Your Complete Guide to Acing the Tests

What Are Indeed Assessments?

Employers using Indeed to advertise vacancies and select potential candidates are able to take advantage of pre-employment tests to screen for job-related skills.

Employers can select a range of tests for candidates to complete as part of the application process. These will then be given to an individual once they have submitted their CV application.

When a candidate takes an Indeed assessment, they will be presented with a result falling into one of three categories: Completed, Proficient, or Expert.

This shows employers how well an individual understands the concepts they are being tested on.

Indeed tests aren’t always compulsory, although employers requesting completed tests will often review this information alongside CVs before selecting the candidates they wish to progress.

In this article, you will learn more about the most popular Indeed assessments and top tips on how to prepare for them. You’ll also find example questions to use in your study prep.

How Do Indeed Assessments Work?

Once you have submitted an application via Indeed, you may be invited to take an assessment. This request is usually automatic, although sometimes it can come through separately as an email. 

All Indeed skills tests are timed, with most taking between five and 30 minutes to complete. The exact time limit for your assessment will depend on the topic.

Once you have completed your assessment, you will be told that you have achieved one of three possible levels: completed, proficient, or expert. Some employers will allow candidates to retake tests if they aren’t happy with their results, while others only allow one attempt. If you are allowed to retake your test, you may have to wait a designated length of time.

Employers will then use the information provided by your assessments combined with your application to decide whether you should be invited to take part in their interview process.

Popular Indeed Skills Tests (With Examples)

There are many Indeed skills tests to choose from, with companies able to select as many as they need for the role they’re hiring for. 

This means that you may be asked to complete multiple assessments as part of your application process. Three of the most commonly used assessments are: the Indeed Excel assessment, the Indeed Bartending test, and the Indeed Phone Interview test.

Indeed Excel Assessment

The Indeed Excel assessment is designed to assess accuracy and speed in relation to Excel spreadsheets. They are commonly used for companies looking to hire individuals in the financial sector as well as for roles that require numerical literacy.

Indeed offers employers two Excel assessments to choose from: basic and advanced. The test you take will depend on the preference of the employer. 

Each test is timed and will take approximately 10 minutes to complete.

Questions on the Indeed Excel test skills in formulas, pivot tables, data formatting, and shortcuts, with candidates required to showcase their knowledge and select the correct answers from a range of potential options. 

Indeed Bartending Test

Individuals applying to work in bartending roles are commonly asked to complete the bartending test. This looks to evaluate knowledge of a range of skills required as a bartender, including cocktail recipes, customer service, and drink safety.

Candidates may be asked to recall recipes, respond to questions related to serving techniques and present knowledge of relevant alcohol laws.

The Indeed Bartending test has a time limit and takes 20 minutes to complete.

Indeed Phone Interview Test

You may be asked to complete an initial phone interview assessment. This is a screening test designed to act as a mock interview to assess communication skills, professionalism, and response clarity. The assessment will take around 30 minutes to complete.

You will generally face three types of questions: 

• Information checks – Confirm basic information such as name, current job status, and availability for employment
• Behavioral questions – Designed to evaluate problem solving and teamwork skills by asking for previous examples or responses to situations. 
• Company fit questions – Relate to the ethos and values of the company, and assess how well you are likely to fit as an employee.

Indeed Assessment Example Questions

1. Indeed Excel Assessment

You have the following Excel sheet:

What will be the value in cell C1 after pressing Enter?

a) 10
b) 5
c) 15
d) 50

The correct answer is: c) 15

The formula =A1+B1 adds the values in A1 (10) and B1 (5), resulting in 15.

Which feature should you use to automatically summarize large datasets and analyze trends?

a) VLOOKUP
b) Conditional Formatting
c) Pivot Table
d) Data Validation

The correct answer is: c) Pivot Table

Pivot Tables are used in Excel to summarize, analyze, and manipulate large datasets quickly without manually sorting and filtering data.

2. Indeed Bartending Test

Which of the following ingredients is NOT typically found in a classic Margarita?

a) Tequila
b) Triple Sec
c) Lime Juice
d) Whiskey

The correct answer is: d) Whiskey

A classic Margarita consists of tequila, triple sec, and lime juice. Whiskey is not part of the standard recipe.

A customer at your bar appears intoxicated and asks for another drink. What should you do?

a) Serve the drink but remind them to drink slowly.
b) Politely refuse service and offer them water or food instead.
c) Call security immediately.
d) Ignore the request and continue serving other customers.

The correct answer is: b) Politely refuse service and offer them water or food instead.

Most jurisdictions prohibit serving alcohol to visibly intoxicated customers. Offering food or water can help slow intoxication.

3. Indeed Phone Interview Test

Interviewer: Can you briefly introduce yourself and explain why you're interested in this role?

Candidate Answer:
"Sure! My name is [Your Name], and I have a background in [industry/field]. I have X years of experience in [relevant skill] and have worked in roles that involved [key responsibilities]. I'm particularly interested in this role because it aligns with my skills in [specific expertise] and provides an opportunity to contribute to [company’s goal]."

Interviewer: Tell me about a time when you handled a difficult customer.

Candidate Answer (STAR Method):
"At my previous job as a customer service representative, I once handled a customer who was upset about a delayed order.

• Situation: The order was delayed due to a supplier issue, and the customer was frustrated.
• Task: My goal was to de-escalate the situation and provide a satisfactory solution.
• Action: I listened patiently, apologized for the inconvenience, and provided real-time tracking updates. I also offered a discount on their next purchase as a goodwill gesture.
• Result: The customer appreciated the transparency and left positive feedback for our service."

4. Indeed Data Entry Assessment

A data entry specialist is required to maintain 99% accuracy in their records. If they enter 10,000 characters, how many errors are they allowed to make?

a) 10
b) 50
c) 100
d) 500

The correct answer is: c) 100

A 99% accuracy rate allows for 1% errors.

1% of 10,000 characters = 100 errors allowed.

If a data entry clerk types at a speed of 50 words per minute (WPM), how many words will they type in 10 minutes?

a) 250
b) 500
c) 750
d) 1,000

The correct answer is: b) 500

Typing speed is 50 words per minute.

In 10 minutes: 50 WPM × 10 = 500 words.

5. Indeed Customer Service Assessment

A customer calls and is angry about a delayed delivery.

What should you do?

a) Tell them it’s not your fault and to wait.
b) Apologize, check the order status, and provide an estimated arrival date.
c) Ask them to call back later.
d) Offer them a refund without checking the issue.

The correct answer is: b) Apologize, check the order status, and provide an estimated arrival date.

Apologizing and providing an updated status helps reassure the customer and improves customer satisfaction.

A customer calls for assistance but has trouble explaining their problem. What’s the best approach?

a) Interrupt and assume what they mean.
b) Ask open-ended questions to clarify their issue.
c) Transfer them to another department immediately.
d) End the call and ask them to email instead.

The correct answer is: b) Ask open-ended questions to clarify their issue.

Asking clarifying questions helps understand the issue and provides better assistance.

How to Prepare for Indeed Skills Tests

Indeed assessments aim to ensure that candidates have the skills and knowledge required by an employer.

Taking simple steps to prepare can help you to achieve the best possible results. 

Take Free Practice Tests

Practice tests are one of the best ways to prepare for an assessment, as they help you to understand the format and style of questions you’re likely to face.

You will be able to identify your strengths and weaknesses, allowing you to improve any weaker areas of knowledge ahead of your Indeed assessment.

Taking practice tests doesn’t have to be expensive, with websites like Smartr, TestGorilla, and LinkedIn Skill Assessments offering free options.

Review Past Questions

Glassdoor and Indeed forums offer valuable insight into previous test questions.

Although you’re unlikely to be asked exactly the same questions yourself, past questions can provide valuable insight into the types of things you might be asked and the areas of knowledge you may need to display.

Practice Under Time Constraints

Indeed assessments are taken under strict time limits. If you don’t answer a question before the countdown ends, you will not be given another opportunity to submit your answer. 

Because of this, it’s essential to practice under timed conditions. This way, you’ll be familiar with answering quickly and accurately under pressure. 

Improve Weak Areas

By looking at the results of your practice tests, you will be able to identify any areas that are weak. You can then focus on practicing or refreshing your knowledge in these areas.

Frequently Asked Questions

Are Indeed Assessments mandatory?

This varies. Some employers require individuals to take Indeed assessments before considering an application. Others will make it an optional request.

Can I retake an Indeed Assessment?

Some employers will allow applicants to retake assessments, while others won’t. If you are able to retake an Indeed assessment, you may need to wait to do so. 

How long do Indeed Assessments take?

Most tests will take between five and 30 minutes. This will depend on the topic. 

What happens if I fail an assessment?

This will depend on the employer. Some employers require candidates to achieve a specified score in assessments. Others will focus on overall experience rather than solely on test results.

How can I remove an Indeed Assessment from my profile?

On your Indeed profile, if you click on the settings icon, you will be able to select ‘hide assessment scores’. You will then have the option to share assessment scores with potential employers if you choose to. 

Final Thoughts

Indeed assessments are an increasingly common feature of Indeed job applications, as they offer employers additional insight into your abilities as a potential employee. 

Although not all employers rely on Indeed tests to make decisions about candidates, many will consider your results alongside your CV. This means that achieving high scores can significantly improve your job prospects.

Preparing for these tests can help you to perform to the best of your ability. 

If you know you’re likely to be asked to complete Indeed assessments, take time to work through practice questions and research the skills your preferred employer looks for in their staff. This can help to guide your preparation process and can mean the difference between achieving a low score and a high score on the test.