Agoda SHL Assessment: Test Overview and Sample Questions

What Is the Agoda SHL Assessment?

The Agoda SHL assessment is commonly used for candidates applying for roles in technology, operations, analytics, and other highly skilled areas. In these tests, candidates are being measured on their reasoning abilities and problem-solving skills as well as their likely behavioral fit within the company.

Performing well in the Agoda SHL assessment is key to your application process. Without a good score, your application will be terminated, and you will not be invited to take part in in-person or virtual interviews.

In this article, you will learn more about the Agoda SHL test and how to prepare for it. 

What to Expect in the Agoda SHL Test

SHL testing is usually made up of several different sections, each with a different time limit. For the Agoda SHL test, candidates are typically required to complete at least the numerical reasoning and verbal reasoning sections.

In addition, they may be asked to complete sections designed to assess logical reasoning and situational judgment.

The exact sections you’re asked to complete will vary depending on the role you have applied for.

Agoda SHL assessments are tailored to the needs of Agoda as a company, with an emphasis on discerning which candidates have strong analytical thinking skills and are likely to fit best within their data-driven culture. 

Numerical Reasoning

In the SHL numerical reasoning assessment, candidates are presented with a series of questions designed to assess their knowledge, understanding, and ability to infer information from numerical data. 

This can be in the form of written numeracy questions, charts, and graphs. Each question will have a selection of potential answers, and candidates will need to choose the correct one.

Recruiters are looking for individuals with a secure knowledge of numerical concepts as well as an ability to solve problems. 

Verbal Reasoning

Verbal reasoning skills are considered to be essential for candidates applying for roles at Agoda. 

The Agoda SHL verbal reasoning assessment provides a comprehensive insight into how well someone can read, understand, and form conclusions from written information. 

Candidates are presented with a piece of text followed by questions relating to it. They will then need to select the correct answer from a selection of potential options. 

Inductive or Logical Reasoning

Logical reasoning assessments aim to assess how well an individual can recognize patterns and form logical conclusions from the information provided. 

In the Agoda SHL assessment, this can be done in two ways. Candidates will be presented with a series of images that all share a rule or pattern. The objective is to deduce what this is and then select, from a range of options, the missing image in the series. 

Alternatively, candidates can be provided with written information, such as a series of words that are somehow related. 

In this instance, individuals will need to work out what the relationship is between the words and then consider a range of potential options before selecting an answer that also has the same relationship.

Situational Judgment Tests (SJTs)

Situational judgment tests are designed to evaluate how well a potential employee will fit within the ethos and values of a particular company. 

In the Agoda SHL situational judgment test, candidates will be required to answer a series of hypothetical workplace scenario questions with multiple possible answers.

The answers they choose will then be scored depending on how closely they align with the characteristics Agoda is looking for in its employees.

Agoda SHL Test Sample Questions

Numerical Reasoning

Question 1:

Agoda recorded 2.4 million hotel bookings in January and 3 million bookings in February. What is the percentage increase in bookings?

a) 20%
b) 22%
c) 25%
d) 30%

The correct answer is: c) 25%

Increase = 3 million – 2.4 million = 0.6 million
Percentage increase = (0.6 ÷ 2.4) × 100 = 25%

Question 2:

A traveller booked a hotel stay costing £480. Agoda applied a 15% discount. What was the final price?

a) £400
b) £408
c) £420
d) £430

The correct answer is: b) £408

15% of £480 = £72
£480 – £72 = £408

Verbal Reasoning

Question 1:

Read the statement and answer the question:

"Agoda partners with thousands of hotels worldwide to provide customers with competitive prices and exclusive offers."

Which of the following is true based on the statement?

a) Agoda owns all the hotels it partners with.
b) Agoda provides hotel booking services worldwide.
c) Agoda offers hotel services only in Asia.
d) Agoda’s prices are higher than competitors.

The correct answer is: b) Agoda provides hotel booking services worldwide.

The statement mentions partnerships with hotels worldwide.

Question 2:

Which statement strengthens the argument:

"Agoda’s customer service is a key reason for its high customer retention rate."

a) Agoda’s website has many users.
b) Customers report high satisfaction with Agoda’s support team.
c) Agoda charges lower fees than competitors.
d) Most customers book only once.

The correct answer is: b) Customers report high satisfaction with Agoda’s support team.

This directly supports the argument about customer service influencing retention.

Logical (Inductive) Reasoning

Question 1:

What is the next number in the sequence:

1, 4, 9, 16, ?

a) 20
b) 25
c) 36
d) 49

The correct answer is: b) 25

The sequence shows square numbers:

1² = 1, 2² = 4, 3² = 9, 4² = 16, 5² = 25

Question 2:

Identify the next letter in the sequence:

C, F, J, O, ?

a) Q
b) R
c) S
d) T

The correct answer is: d) T

Pattern increases by +3, +4, +5, +6:

C (+3) → F
F (+4) → J
J (+5) → O
O (+6) → T

How to Prepare for the Agoda SHL Assessment

Thorough preparation ahead of a test or assessment can help in a variety of ways. As well as identifying any areas in need of additional revision or practice, preparation enables you to feel calmer and more relaxed when going into an exam situation. 

Successful completion of the Agoda SHL test will determine whether or not your application progresses, so ensuring that you’re prepared and able to perform to the best of your ability is essential. 

Focus on Analytical Thinking

Speed and accuracy are vital when interpreting data and recognizing patterns. These are skills that are core to performing well in the Agoda SHL assessment. 

Taking the time to focus on improving and strengthening your analytical thinking skills will mean that you’re able to achieve the best possible results on the day.

Use SHL-Style Practice Tests

Practice tests are an excellent tool when it comes to familiarizing yourself with the format of an assessment and identifying any areas in need of improvement. 

Using practice tests, such as those found on JobTestPrep, you can recreate exam conditions, practicing working to time limits and ensuring that you’re able to work both quickly and accurately. 

The best practice tests will also come with constructive feedback that can help to improve your performance. 

Understand Agoda’s Work Culture

Agoda values candidates who showcase traits like honesty, integrity, and respect, as well as those who can take ownership of a situation and work efficiently. 

It’s also important for Agoda employees to think outside of the box and be able to solve problems. By thoroughly understanding Agoda’s mission and core values, candidates will be able to shape their answers in a way that highlights the positive attributes they hold and how well they would be able to fit within the company.

Frequently Asked Questions

What is the Agoda SHL test?

This is a series of cognitive and behavioral assessments that measure candidates' core skills and attributes to evaluate how well they are likely to fit within the company. 

How long does the Agoda SHL test take?

In most cases, testing will take between 45 and 60 minutes. However, this can vary depending on the role being applied for and the type of test being given. In some cases, additional sections may be added. 

Is the Agoda SHL test hard?

Yes. The Agoda SHL assessment is often considered to be challenging. Applications for roles within Agoda are highly competitive, and only the candidates with the highest scores will progress to the next stage of the recruitment process. Quick and accurate reasoning is required.

Can I retake the Agoda SHL test?

No. Normally, if candidates fail to achieve the required score, this will be the end of their application process. You will be able to reapply for different roles in the future and may be asked to take the Agoda SHL assessment as part of that process.

Where can I get Agoda SHL test practice?

There are several websites offering sample questions and tips for practicing SHL tests. JobTestPrep offers comprehensive study packages, which include complete practice papers and feedback for improving your results, to help you achieve the best possible scores on your test.

Final Thoughts

Passing the Agoda SHL assessment is essential for anyone hoping for a skilled or technical role with Agoda. These tests form a core part of the recruitment process, with candidates scoring highly and then progressing to the next stage of the recruitment process. Failure to achieve the required standard will result in your application being rejected. 

Agoda has a fast-moving working culture, so it’s important to hire candidates who can fit within its standards, ethos, and values. Candidates taking the Agoda SHL assessment often find it useful to think of it as an opportunity to highlight their skills and showcase their thought processes. 

Thorough preparation can enable you to improve your analytical and problem-solving skills, as well as allow you to familiarize yourself with the test format and time limit requirements. 

Taking the time to work through practice tests, such as those found on JobTestPrep, and improving your scores will mean that you’re able to perform to the very best of your ability on the day, therefore improving your chances of progressing to the next stage.